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female assistant manager training

female assistant manager training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This training equips female assistant managers with practical tools to confidently oversee daily operations. Master tracking key performance indicators such as average handle time, first contact resolution, backlog, and SLA compliance via intuitive dashboards and alerts. Develop robust planning routines, prioritise effectively under pressure, resolve conflicts adeptly, and deliver succinct updates to keep your team aligned, productive, and dedicated to customer satisfaction.

Elevify advantages

Develop skills

  • Shift planning expertise: manage daily operations using checklists and standard operating procedures.
  • Team communication skills: conduct standups, briefings, and deliver clear status updates.
  • Conflict resolution proficiency: navigate difficult conversations, de-escalate tensions, and secure team agreements.
  • KPI monitoring mastery: track AHT, FCR, backlog, and respond swiftly to dashboard alerts.
  • Rapid decision-making: prioritise tasks, triage issues, and escalate matters confidently.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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