crisis management training
Gain essential crisis management skills to shield your brand, customers, and stakeholders from harm. Master rapid incident assessment, leading team responses, controlling social media issues, and driving recovery through confident, clear communication that builds trust and minimises damage.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical tools to quickly assess crises, coordinate with legal and technical teams, and manage communications across all channels. You will learn to handle social media crises, update stakeholders, support customers, and engage regulators and investors effectively. Develop clear action plans, recovery strategies, and post-incident reviews to safeguard your brand and accelerate recovery processes.
Elevify advantages
Develop skills
- Quick crisis evaluation to assess situations and activate responses promptly.
- Effective social media handling with targeted posts and backlash control.
- Precise stakeholder communication with tailored, consistent messaging.
- Compelling statements including empathetic press releases and briefings.
- Thorough post-crisis actions to evaluate impact, update plans, and avoid future issues.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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