course on business project
Gain expertise in Click & Collect through this Business Project Management Course tailored for management professionals. Master omnichannel strategies, technology architecture, store operations, performance metrics, and risk management to successfully design, launch, and optimise impactful retail fulfilment projects that drive sales and efficiency.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course teaches you to design and launch a successful Click & Collect project from start to finish. You will learn about fulfilment models, customer journeys, key performance indicators, financial impacts, IT architecture, order management systems, and testing. Develop strong project plans, handle risks and costs, ready stores for operations, and craft marketing and communication strategies for a smooth rollout.
Elevify advantages
Develop skills
- Omnichannel strategy: design Click & Collect journeys to increase retail sales.
- Tech integration: connect OMS, POS, and e-commerce for smooth order processing.
- Store operations: prepare layouts, staffing, and processes for quick pickups.
- Project leadership: plan and lead cross-functional retail projects.
- Performance analytics: monitor KPIs, risks, and ROI for fulfilment initiatives.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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