Comprehensive Claims Management Course
Gain expertise in the entire claims process, from initial triage and thorough investigations to fraud detection, performance tracking, negotiation, and operational enhancements. Make better decisions, cut losses, and provide quicker, fairer results in insurance claims handling.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills for handling claims from first notice, efficient investigations, and confident evidence management. Master early fraud detection, digital tools, data utilisation, fair negotiations, vendor oversight, KPI monitoring, and crafting a 90-day plan to boost accuracy, reduce cycle times, and enhance customer satisfaction throughout operations.
Elevify advantages
Develop skills
- Smart FNOL triage: segment, route, and fast-track claims quickly.
- Evidence-driven investigations: use data, photos, and tools to assess losses.
- Fraud detection basics: identify red flags early and escalate promptly.
- KPI mastery: monitor cycle time, leakage, and customer experience.
- High-impact settlements: negotiate fair payouts and oversee vendors effectively.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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