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Process Communication Model (PCM) Course

Process Communication Model (PCM) Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Process Communication Model (PCM) Training equips you with hands-on tools to grasp six personality types, their key psychological needs, and distress behaviours, enabling swift behaviour analysis and tailored communication responses. Gain skills in profiling with PCM, crafting effective interviews, evaluating role suitability, and managing conflicts using practical scripts, ethical evaluations, and actionable follow-up plans for instant use.

Elevify advantages

Develop skills

  • Decode PCM personality types: swiftly identify needs, communication channels, and stress signals.
  • Conduct PCM-guided interviews: uncover role fit, stress tendencies, and alignment rapidly.
  • Analyse and settle conflicts: apply PCM to calm tensions and restore teamwork.
  • Create PCM-based recruitment resources: develop scoring guides, frameworks, and observation forms.
  • Facilitate critical discussions: tailor real-time interactions to individual PCM profiles.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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