Employee Journey Mapping Course
This course equips HR professionals with practical tools, templates, and metrics to map and enhance the entire employee journey from initial contact to alumni status. Participants learn to pinpoint pain points, increase engagement, and transform every lifecycle phase into a strategic advantage for better performance and retention.
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain a straightforward framework to craft superior employee experiences spanning attraction to alumni phases. Master defining project scope and stakeholders, listing critical touchpoints, identifying lifecycle pain points, and applying both qualitative and quantitative research methods. Create evidence-based journey maps, establish performance indicators, develop monitoring dashboards, and devise cost-effective strategies to elevate engagement, productivity, and employee loyalty.
Elevify advantages
Develop skills
- Map complete employee journeys: identify gaps and key improvements swiftly.
- Diagnose pain points across lifecycle stages: leverage data, interviews, and surveys for quick action.
- Design effective HR pilots: prioritise using impact versus effort matrices and ensure smooth implementation.
- Develop practical playbooks for managers: covering onboarding, feedback sessions, one-on-ones, and career growth.
- Monitor key journey metrics: build simple dashboards for recruitment, onboarding, and staff retention.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.
André FelipePrompt Engineering Student
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