Empathy in HR Course
Develop essential empathy skills tailored for HR roles in Kenyan workplaces. Gain confidence in conducting one-on-one meetings, mediating disputes, resolving conflicts, safeguarding confidentiality, assisting stressed staff, and launching company empathy initiatives to enhance performance, trust, and overall wellbeing. Ideal for creating accountable and caring work environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips HR professionals with practical strategies for managing sensitive discussions, resolving conflicts, and promoting employee wellbeing while upholding privacy and legal standards. Participants will master empathetic questioning, active listening, mediation techniques, ethical decision-making, and strategies to roll out organisation-wide empathy programmes that boost performance, cut down complaints, and foster a supportive workplace culture.
Elevify advantages
Develop skills
- Empathetic communication in HR: apply tone, words, and gestures to ease tensions.
- Basics of conflict mediation: facilitate impartial, composed HR sessions yielding solid resolutions.
- Identifying psychosocial risks: detect stress and workload problems, and arrange secure interventions.
- Empathy aligned with legal standards: assist employees while ensuring confidentiality and compliance.
- Performance discussions rooted in empathy: deliver straightforward feedback with compassion and dignity.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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