Applying Emotional Intelligence at Work Course
Build practical emotional intelligence for HR professionals. Master conflict management, empathetic leadership, safe team dialogues, and impact measurement to handle tough workplace situations calmly, fostering a healthier, higher-performing environment with evidence-based strategies.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical tools to manage workplace conflicts, conduct calm discussions, and ensure psychological safety. You will learn to identify emotional triggers, control stress, practise active listening, structure individual and group conversations, and monitor results using simple metrics, enhancing confidence, fairness, and clarity in daily decisions through immediate, research-backed methods.
Elevify advantages
Develop skills
- Apply emotional intelligence models to real HR conflict situations effectively.
- Lead difficult one-on-one conversations with calm, clarity, and non-blaming language.
- Facilitate joint conflict meetings that build psychological safety and agreements.
- Use quick emotion regulation tools to stay composed in high-stress HR moments.
- Design feedback norms and pulse surveys that track and improve team trust.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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