Conflict Management Course
This course equips HR professionals with skills to manage conflicts effectively. Learners design fair policies, lead mediations, conduct investigations, and track results. It promotes safer workplaces, cuts legal risks, and transforms disputes into trust-building opportunities for better performance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical tools to create clear conflict procedures, prevent disputes, and manage sensitive cases confidently. Build safe reporting systems, perform structured interviews, facilitate fair mediations, and document processes accurately. Enhance communication, minimise risks, foster psychological safety, and measure outcomes using compliant methods that safeguard individuals and the organisation.
Elevify advantages
Develop skills
- Design clear conflict policies and compliant HR procedures.
- Lead workplace mediations to fair written agreements.
- Conduct HR interviews with neutral questions and listening.
- Investigate conflicts gathering evidence confidentially.
- Track outcomes with KPIs and reduce repeat issues.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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