Coaching Employees Through Difficult Situations Course
Gain essential HR coaching skills to address workplace conflicts, performance slumps, and resistance to change. Utilise proven models, ready scripts, and templates to guide challenging discussions, restore trust, and develop actionable plans that foster enduring staff development and productivity.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical strategies to manage conflicts, resistance, and performance issues confidently. Master effective coaching models, conduct structured one-on-one and group discussions, create ethical action plans, document processes properly, and apply templates, scripts, and checklists for sustainable behaviour improvements in minimal sessions.
Elevify advantages
Develop skills
- Empathy-driven coaching: implement GROW, SBI, and DESC models in efficient HR sessions.
- Mastering tough discussions: organise one-on-one meetings, define objectives, and enforce boundaries.
- Conflict resolution: facilitate secure group sessions to reduce tension and restore confidence.
- Action strategy: craft 4-6 week SMART plans, monitor advancement, and maintain improvements.
- HR-compliant records: utilise templates, scripts, and logs for accurate, impartial documentation.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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