Banking Relationship Management Course
Gain expertise in banking relationship management using practical tools to expand wallet share, enhance cross-selling, elevate client experience, and ensure regulatory compliance. Tailored for finance professionals boosting branch performance and digital uptake, this course equips you to build stronger client ties, segment effectively, bundle products smartly, engage across channels, and track growth with clear KPIs over a 6-month roadmap for sustainable portfolio success.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to strengthen client relationships, grow wallet share, and enhance daily performance in banking. Delve into client segmentation, cross-selling strategies, product bundling, and digital engagement methods, all while adhering to vital regulations like AML and KYC. Develop a practical 6-month action plan, monitor key performance indicators, and utilise straightforward tools to achieve lasting, quantifiable growth throughout your client portfolio.
Elevify advantages
Develop skills
- Master retail banking products to match clients with ideal solutions swiftly.
- Apply client segmentation tactics to target high-value customers using bank data.
- Use cross-sell and bundling strategies to increase wallet share with timely offers.
- Leverage omni-channel engagement blending digital tools and branch interactions.
- Implement compliance-focused selling with AML, KYC, and suitability rules daily.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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