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Collections Course

Collections Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with hands-on tools to grasp arrears management, develop effective customer segments, and create focused contact plans that enhance recovery rates and cash inflows. You will master tracking key performance indicators, building insightful dashboards, refining communication channels and schedules, and applying compliant scripts, guides, and monitoring systems for swift, data-backed actions.

Elevify advantages

Develop skills

  • Master collections KPIs: monitor cure rates, roll rates, and recovery metrics for rapid, informed decisions.
  • Design smart segments: create 3-5 targeted arrears groups to maximise return on investment.
  • Build contact strategies: develop omnichannel sequences that improve right-party connections.
  • Conduct portfolio analysis: interpret delinquency trends and assess risks in just minutes.
  • Implement controls: roll out playbooks, dashboards, and compliance measures for seamless execution.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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