Credit Union Training Course
This Credit Union Training Course equips you with essential skills for branch operations, outstanding member service, and responsible small personal lending. Gain expertise in compliance, fraud prevention, financial education, and daily procedures to deliver reliable performance, build member trust, and advance your career in financial cooperatives serving communities effectively.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills to thrive in credit unions through this training course. Master core concepts like cooperative structures, account opening procedures, documentation requirements, and LGPD data privacy fundamentals. Develop expertise in exceptional member service, effective communication, financial literacy delivery, small personal loans, fraud detection, AML/CTF compliance, and routine branch operations for secure, efficient service.
Elevify advantages
Develop skills
- Master branch operations: open accounts, process cards, and manage daily tasks.
- Grasp credit union basics: explain cooperative structure, rules, and member benefits.
- Excel in member service: apply scripts, empathy, and clear responses to foster trust.
- Assess small loans: conduct interviews, price accurately, and document credit swiftly.
- Ensure compliance and fraud prevention: implement KYC, AML, and data privacy daily.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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