Credit Control & Debt Collection Course
This course equips you with effective strategies for credit control and debt collection, featuring 60-day workflows, risk assessment models, and preventive measures. Reduce days sales outstanding, create workable payment plans, coordinate sales and finance teams, and employ professional communication to retrieve funds swiftly and smoothly.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills in credit control and debt collection to minimise late payments and boost cash flow. Master designing credit policies, assessing customer risks, analysing payment patterns, and applying a 60-day collection process with tools, KPIs, and templates for immediate use in your business.
Elevify advantages
Develop skills
- Develop 60-day collection workflows including reminders, holds, and escalation steps.
- Create credit policies to prevent delays and safeguard cash flow.
- Evaluate payment trends and risks to focus on key collections.
- Write effective B2B emails, call scripts, and handle disputes professionally.
- Design compliant payment plans and log all commitments in your CRM system.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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