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Customer Analytics Course

Customer Analytics Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with skills to clean and validate customer data, develop reproducible pipelines, and generate reliable summary metrics. You will master segmentation techniques, cohort analysis, RFM modelling, churn proxies, CLV fundamentals, and category performance evaluation. Additionally, gain expertise in channel and device assessment, statistical testing, and producing clear reports that translate insights into actionable strategies for marketing, product development, and CRM enhancements.

Elevify advantages

Develop skills

  • Customer data cleaning: develop fast, reliable pipelines for analytics-ready data.
  • Exploratory customer metrics: reveal revenue patterns, cohorts, and skewed distributions.
  • Behavioural segmentation: create RFM, cohort, and value tiers that spur action.
  • Channel and device analysis: assess ROI and convert insights into budget decisions.
  • Retention and CLV basics: quantify churn risk and project lifetime value swiftly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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