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Relationship Management Course

Relationship Management Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain skills to assess account health, identify key stakeholders, and detect early churn risks through metrics and customer insights. Develop 90-day recovery plans, conduct effective quarterly business reviews, and establish governance to avoid escalations. Master scripts for tough discussions, rebuild trust post-problems, and craft safe upsell strategies with solid ROI justifications.

Elevify advantages

Develop skills

  • Account risk assessment: quickly identify churn indicators and revenue risks.
  • Stakeholder mapping: align objectives, influence outcomes, and gain key advocates.
  • Mastering tough discussions: address problems, negotiate solutions, and restore confidence.
  • Upsell planning: create safe trials, ROI analyses, and growth opportunities.
  • 90-day action plans: develop targeted roadmaps with measurable KPIs for stability and expansion.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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