Knowledge Management Course
Gain expertise in knowledge management to reduce search times, prevent knowledge loss, and enhance team performance. This course provides practical workflows, roles, metrics, and roadmaps ideal for business professionals in consulting and project-based environments, ensuring better knowledge retention and execution across organisations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches how to capture, validate, and manage vital knowledge using straightforward workflows, templates, and taxonomies. You will learn to identify knowledge gaps, create effective storage systems, assign roles and duties, and develop implementation plans with trackable KPIs to minimise knowledge loss and improve daily operations in your organisation.
Elevify advantages
Develop skills
- Design efficient knowledge maps with simple, scalable taxonomies.
- Establish KM workflows for capturing, approving, publishing, and retiring content.
- Identify knowledge gaps like silos, loss risks, and search problems.
- Develop KM roadmap with pilots, scaling, and governance.
- Measure KM success using KPIs, dashboards, and feedback mechanisms.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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