Frontline Management Course
Gain mastery in frontline management using hands-on tools for KPIs, dashboards, daily huddles, shift planning, and 90-day improvement plans. Strengthen your team, reduce errors, enhance performance, and achieve solid operational outcomes in business and management positions. This course equips supervisors with strategies to stabilise teams and boost daily results effectively.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Frontline Management Course provides practical tools to stabilise teams and enhance daily performance. Master techniques to reduce staff turnover through smart scheduling, engagement strategies, and clear shift plans. Learn to create straightforward KPI dashboards, identify performance problems, and conduct productive huddles. Develop standard work processes, focused training programmes, and 90-day improvement initiatives to ensure your team achieves consistent and dependable results each day.
Elevify advantages
Develop skills
- KPI design and tracking: build simple dashboards to spot frontline issues quickly.
- Root cause problem-solving: use 5 Whys and quick fixes to stabilise operations.
- Frontline communication: lead effective huddles, meetings, and feedback sessions.
- 90-day improvement plans: create rapid experiments and track impact using KPIs.
- Shift and retention management: optimise schedules and cut staff turnover with practical tactics.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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