Business Process Management (BPM) Course
Gain expertise in Business Process Management for order-to-cash cycles. Master mapping existing processes, creating automated future workflows, setting KPIs, controlling risks, and achieving tangible improvements in efficiency, cash flow acceleration, and customer satisfaction throughout your organisation.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Business Process Management (BPM) Course equips you with practical tools to chart current workflows, assess value versus waste, and overhaul efficient order-to-cash operations. Master BPMN notation, stakeholder analysis, automation strategies, KPI monitoring, and governance frameworks to minimise delays, eliminate errors, enhance customer service, and roll out transformations backed by solid metrics, risk management, and actionable plans.
Elevify advantages
Develop skills
- Map and analyse current processes to identify waste, delays, and exceptions quickly.
- Redesign order-to-cash processes for greater speed, accuracy, and improved customer satisfaction.
- Identify automation and RPA opportunities to reduce manual tasks and errors swiftly.
- Develop KPI dashboards and alerts to track SLAs and resolve order-to-cash issues in real time.
- Plan secure BPM implementations with defined metrics, pilots, and effective change management.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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