Business Management and Administration Course
Gain mastery in business management and administration through practical tools for setting KPIs, optimising operations, managing costs, and retaining clients. This course equips you with frameworks to identify issues, unite teams, and foster profitable growth in B2B service businesses, ensuring sustainable performance and measurable success.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on tools to enhance business stability, boost profits, and keep vital clients. Master setting SMART goals, creating KPI dashboards, addressing operational issues, controlling expenses, and handling team disputes. Utilise ready templates, governance practices, and practical strategies to swiftly pinpoint problems, apply fixes, and achieve reliable, trackable outcomes in your organisation.
Elevify advantages
Develop skills
- Design KPIs and dashboards to guide quick decisions with 12-month metrics.
- Control operations to stabilise service quality, capacity, and SLA performance.
- Manage finances by forecasting, pricing, and controlling costs in service firms.
- Recover commercially by improving B2B client retention and renegotiating contracts.
- Govern people by aligning roles, incentives, and resolving conflicts effectively.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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