Argument Management Course
This course provides essential skills for managing arguments and conflicts in professional settings through negotiation, mediation, and practical tools for resolution.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Argument Management Course equips you with practical tools to diagnose conflicts, prepare for difficult discussions, and lead focused joint meetings that resolve operational challenges. You will learn established negotiation and mediation approaches, straightforward email and escalation guidelines, and ready-to-use scripts for reframing issues, diffusing confrontations, and negotiating compromises, then secure enduring agreements through measurable follow-up and accountability.
Elevify advantages
Develop skills
- Lead conflict meetings: guide joint sessions that transform disputes into clear agreements.
- Reframe disputes: quickly convert accusations into mutual business priorities.
- Negotiate trade-offs: apply prepared scripts to balance scope, cost, and timelines.
- De-escalate tension: use effective language to soothe confrontations and emotions swiftly.
- Create lasting solutions: revise processes, service levels, and performance indicators to avoid recurring conflicts.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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