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Collections Department Management Course

Collections Department Management Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with practical tools to cut overdue receivables, bolster credit policies, and boost cash flow. Master assessing credit risk, segmenting clients, crafting risk-based playbooks, and tracking KPIs such as DSO and recovery rates. Access ready-to-use workflows, scripts, and policy templates to optimise collections, avoid disputes, and drive sustainable business growth.

Elevify advantages

Develop skills

  • Design credit policies: set limits, terms, and collateral to safeguard cash flow.
  • Build risk-based collection playbooks: define actions, escalation rules, and timing.
  • Analyse AR and credit risk: segment clients, set exposure limits, and create watchlists.
  • Streamline collections workflow: assign roles, handle disputes, and integrate systems.
  • Track collections KPIs: monitor DSO, recovery rates, and optimise through quick tests.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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