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Customer Experience Design Course

Customer Experience Design Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with skills to identify user problems, map existing journeys, and create smooth processes for time tracking, invoicing, and dashboards. You will explore user research methods, usability testing, analytics setup, A/B experiments, KPI monitoring, accessibility standards, and global adaptations. Develop hands-on, testable designs that cut down friction, enhance user satisfaction, and enable data-driven improvements for scalable growth.

Elevify advantages

Develop skills

  • UX research for SaaS: conduct interviews, surveys, and map freelancer journeys quickly.
  • Experience strategy: identify UX challenges, KPIs, and clear CX targets fast.
  • Flow design: create effective dashboards, timers, and invoicing interfaces that drive conversions.
  • Prototyping and testing: develop simple prototypes and test UX using actual data.
  • Implementation and handoff: document designs, monitor funnels, and run A/B tests for better results.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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