Client Relationship Training
Gain expertise in client relationship management for retail SaaS businesses. Master value-driven campaigns, smooth onboarding, account growth strategies, churn reduction, and turning clients into advocates using practical playbooks, email templates, QBR frameworks, and clear success metrics. This course equips you with tools to build lasting partnerships and drive business growth effectively.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches practical ways to build client trust, boost retention, and secure renewals using repeatable workflows. You will learn to host educational webinars, craft value-focused content, build fast onboarding processes, and analyse adoption data. Additionally, master account planning, empathetic communication, Quarterly Business Reviews, and feedback systems that transform daily interactions into tangible growth.
Elevify advantages
Develop skills
- Build trust in client meetings through focused, empathetic B2B talks.
- Design onboarding workflows for quick product adoption and faster value.
- Create strategic account plans to map stakeholders, cut churn, and boost revenue.
- Develop value-led content like case studies, playbooks, and engaging emails.
- Use relationship analytics to track KPIs, QBRs, and feedback for proven impact.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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