e-reputation training
Gain expertise in managing online reputation for brands. Detect crises promptly, prioritise viral threats, create tailored platform responses, apply proven templates, and monitor key metrics to defend and elevate brand trust in the digital space. This training delivers actionable strategies for robust e-reputation control across key online channels.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you to safeguard and enhance your brand's image on social media, review sites, and online communities. Master swift crisis spotting, prioritisation, and response strategies, while developing precise messaging, regulatory-compliant replies, and leadership summaries. With hands-on templates, monitoring processes, and performance metrics, you'll build a practical toolkit to resolve challenges and foster enduring digital credibility.
Elevify advantages
Develop skills
- Crisis triage expertise: quickly assess, rank, and mitigate spreading online issues.
- Social response frameworks: develop rapid, platform-specific replies to de-escalate situations.
- Review and forum oversight: handle ratings, conflicts, and discussion threads effectively.
- Compliant messaging skills: produce clear, legally sound statements on product claims.
- Reputation metrics analysis: monitor sentiment, track KPIs, and test messages for results.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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