digital assistant training
Gain expertise in Digital Assistant skills tailored for today's marketing teams in Kenya. Master workflows for social media, email campaigns, and ads develop a strong assistant persona manage reports and KPIs effectively handle quotes and scheduling and confidently escalate issues to human specialists when needed.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches how to create a dependable digital assistant that aligns with your brand, handling content calendars, approvals, and campaign workflows efficiently. You will master tone of voice guidelines, persona creation, scripted responses, key performance indicators, reporting tools, basic pricing, and secure escalation methods to ensure the assistant manages daily tasks, client inquiries, and performance reports with reliable, top-notch service.
Elevify advantages
Develop skills
- Build a solid marketing knowledge base covering topics, workflows, service level agreements, and key performance indicators.
- Create a consistent digital assistant persona with defined tone, boundaries, and target users.
- Utilise pre-built response templates for handling quotes, reports, and client updates.
- Execute detailed workflows for content scheduling, performance reporting, and team meetings.
- Implement secure escalation procedures, data privacy measures, and protocols for responding to unknown queries in real-time support.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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