Log in
Choose your language

CRM & Customer Experience Course

CRM & Customer Experience Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This CRM and Customer Experience Training teaches you to transform customer data into targeted goals, smart customer groups, and profitable automated customer journeys. You will learn to create welcome series, loyalty programmes, VIP treatments, win-back campaigns, and cart abandonment flows, use advanced personalisation techniques, manage clean data and system integrations, and monitor key metrics like customer retention, lifetime value, average order value, and conversion rates to ensure every campaign delivers measurable results and drives revenue growth.

Elevify advantages

Develop skills

  • Build online shop CRM journeys: quickly set up win-back, VIP, and after-purchase flows.
  • Create data-based customer segments: accurately target new, at-risk, and high-value customers.
  • Set up CRM technology systems: link your shop, clean data, and enable tracking within days.
  • Deliver personalised customer experiences at scale: use dynamic content, product suggestions, and optimal timing.
  • Track CRM returns on investment: monitor lifetime value, retention, average order value, and growth using simple dashboards.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course