People Skills Course
This course develops essential people skills for managing conversations, resolving conflicts, and improving team dynamics through practical techniques and role-playing.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The People Skills Course equips you with practical tools to manage tricky conversations, ease tensions, and foster trust in any team. You'll learn active listening, straightforward communication, and compassionate replies, then use effective conflict resolution and calming methods. Via role-playing, ready scripts, and basic communication strategies, you'll build assurance to resolve disputes, enhance talk quality, and promote more effective, courteous exchanges.
Elevify advantages
Develop skills
- Mediation techniques: guide calm, impartial discussions using prepared scripts.
- Conflict de-escalation: employ quick, unbiased words to diffuse heated moments.
- Active listening mastery: apply NVC, rephrasing, and SOLER in everyday chats.
- Team communication plans: create 4-week solutions with simple guidelines and formats.
- Diagnosing team dynamics: identify underlying issues, unfulfilled needs, and trust problems swiftly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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