Moderation Course
Gain expertise in contemporary community moderation tailored for communication specialists. Develop skills to craft clear guidelines, manage crises, combat spam and abuse, utilise moderation tools effectively, and deliver fair, transparent decisions that maintain safe and vibrant online environments. Ideal for fostering secure digital communities with confidence.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course equips you to create clear community guidelines, evaluate incidents using consistent methods, and enforce fair actions. Master handling harassment, hate speech, spam, and self-harm content, leverage moderation tools and metrics, process appeals, share transparent decisions, and safeguard user safety alongside your mental wellbeing to boost community trust.
Elevify advantages
Develop skills
- Design clear community rules: craft fair, enforceable, brand-aligned policies.
- Make swift moderation decisions: prioritise incidents considering context, impact, and risk.
- Utilise professional moderation tools: queues, dashboards, metrics, and automation effectively.
- Manage crises and self-harm content: respond securely using trauma-aware protocols.
- Communicate difficult decisions: explain actions clearly, impartially, and uniformly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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