Email Etiquette Course
This course equips you with essential email etiquette skills for professional communication in Kenyan workplaces. Master email structure, tone adjustment for superiors, peers, and clients, smart follow-ups for delays and silences, conflict handling, and time-saving tools like templates and checklists. Reduce errors, build trust, and communicate confidently with managers, teams, and customers to cut down on mix-ups and waiting times.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain skills to craft clear, professional emails with effective subject lines, concise intros, and clear action items. Adapt your tone for bosses, colleagues, and customers, manage late replies and no responses gracefully, and sort out disputes via email. Use ready templates, checklists, and shortcuts to build quick, confident emailing habits that save time and boost reliability.
Elevify advantages
Develop skills
- Professional email formatting: create clear, brief, task-focused messages that get results.
- Tone adaptation skills: quickly adjust your style for bosses, workmates, and clients.
- Follow-up expertise: politely chase delays, no-replies, and urgent matters.
- Email conflict management: calm tensions and safeguard relationships swiftly.
- Efficiency boosters: apply templates, labels, and lists for professional outcomes fast.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course