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Difficult Conversations Course

Difficult Conversations Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain practical strategies in this Difficult Conversations Course to confidently manage tough talks. Master conflict analysis, emotion control, and leading 60-90 minute sessions from start to resolution. Develop expertise in de-escalation, interest-driven negotiation, and action planning to forge solid, trackable agreements that boost safety, collaboration, and lasting organisational outcomes.

Elevify advantages

Develop skills

  • Mediation design: lead targeted 60-90 minute sessions focused on common objectives.
  • Conflict diagnosis: swiftly identify core issues, stakeholder interests, and operational effects.
  • Negotiation tools: develop precise, accountable agreements to drive team responsibility.
  • Emotional self-management: remain composed, balanced, and principled amid stress.
  • High-stakes communication: calm situations, reframe issues, and settle intense workplace conflicts.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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