Log in
Choose your language

Active Listening Techniques Course

Active Listening Techniques Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with practical active listening tools to manage tense discussions calmly in everyday Kenyan professional settings. Master de-escalating emotions, structured questioning, confirming understanding via scripts, creating confident action plans with follow-ups, and safeguarding psychological safety while protecting your energy through reflection, preparation, and consistent practice.

Elevify advantages

Develop skills

  • De-escalation listening: calm strong emotions with pacing, silence, and empathy.
  • Structured dialogues: use proven scripts to open, guide, and close tough talks.
  • Action-plan clarity: turn needs into concrete steps, owners, and timelines fast.
  • Advanced reflective listening: mirror, label, and reframe complex emotions quickly.
  • Role-specific communication: adapt tone for customers, teams, and coaching clients.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course