External Communication Course
Master external crisis communication for health tech data breaches. This course equips communication pros in Kenya to respond clearly, protect trust, manage media, and create reassuring messages for patients, clients, and regulators using practical templates and strategies.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches how to handle health data incidents clearly and confidently in Kenya. Learn to coordinate legal, technical, and customer communications, create media statements, counter misinformation, and use templates plus channel-specific skills to maintain trust and relationships post-breach.
Elevify advantages
Develop skills
- Craft clear crisis messages for data breaches quickly and calmly.
- Write tailored updates for stakeholders like hospitals, patients, and regulators.
- Prepare media quotes, Q&A, and social posts to safeguard trust.
- Translate technical security info into simple client language.
- Plan reputation recovery with follow-ups, sentiment tracking, and refinements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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