External Communication Course
Master external crisis communication for health tech data breaches. This course equips communication pros in Kenya to respond clearly, protect trust, manage media, and create reassuring messages for patients, clients, and regulators using practical templates and strategies.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches how to handle health data incidents clearly and confidently in Kenya. Learn to coordinate legal, technical, and customer communications, create media statements, counter misinformation, and use templates plus channel-specific skills to maintain trust and relationships post-breach.
Elevify advantages
Develop skills
- Craft clear crisis messages for data breaches quickly and calmly.
- Write tailored updates for stakeholders like hospitals, patients, and regulators.
- Prepare media quotes, Q&A, and social posts to safeguard trust.
- Translate technical security info into simple client language.
- Plan reputation recovery with follow-ups, sentiment tracking, and refinements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
As suas aulas são perfeitas. Adquiri o pacote de um ano e, finalmente, tenho a oportunidade de acompanhar diversos temas do meu interesse sem precisar mudar de plataforma... agradeço por tudo o que fazem, já recomendei vocês a outras pessoas...

Giulio CarloAluno de Marketing Digital
Eu gosto de como as lições são direto ao ponto e como eu consigo alterar capítulos e pular conteúdos que não preciso.

Mariana FerresAluna de Fotografia
Gosto do conteúdo e do modo de apresentação e transcrição de vídeos, o que acelera o processo!

Luciana AlvarengaAluna de Design de Unhas
A plataforma é rápida, simples de usar. A diversidade de conteúdo e os vídeos complementares ajudam muito no aprendizado.

Giulio CarloAluno de Engenharia de Prompt
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