Assertive Communication at Work Course
Master assertive communication in the workplace using practical scripts, feedback tools, and boundary-setting techniques. Gain skills to manage conflicts, negotiate expectations, and conduct confident conversations that enhance trust, focus, and team performance. This course equips you with role-plays, metrics, and a personal plan to build lasting habits for better results and stronger relationships.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course teaches you to communicate assertively at work by speaking clearly, setting realistic deadlines, and establishing confident boundaries to protect your time. You will master assertive language, I-statements, nonverbal cues, and ready-to-use scripts for giving feedback, de-escalating conflicts, and handling after-hours requests. Through role-plays, performance metrics, and a personalised action plan, develop enduring habits that boost productivity and improve all professional relationships.
Elevify advantages
Develop skills
- Craft clear, respectful emails, chats, and meeting scripts with assertive messaging.
- Negotiate response times and after-hours rules confidently with leaders.
- Deliver SBI and DESC feedback without damaging trust.
- Set SMART deadlines and escalate workload risks early for expectation alignment.
- Track communication metrics and refine your style quickly for continuous improvement.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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