Conversation Course
Elevate your workplace communication skills with the Professional Conversation Mastery Course. Gain expertise in active listening, assured tone control, conflict de-escalation, and straightforward explanations via practical scripts and hands-on practice, ensuring every client exchange is composed, precise, and fully managed. Transform how you handle conversations for better outcomes in professional settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you to communicate clearly, remain composed, and resolve matters swiftly in all interactions. You will learn active listening, precise questioning, and effective recovery phrases, while mastering tone management, empathy techniques, and assured speech. Through realistic scripts, role-playing exercises, and personalised feedback, you will confidently manage challenging discussions, simplify policy explanations, and direct others to straightforward next actions effortlessly.
Elevify advantages
Develop skills
- Master active listening to swiftly address misunderstandings using precise recovery phrases.
- Develop confident tone control with warmth, firmness, and empathy to soothe difficult interactions.
- Refine clear speech fundamentals including pacing, pronunciation, and concise explanations.
- Craft high-impact scripts featuring 8–12 line dialogues that promote clarity and resolution.
- Engage in professional practice through role-plays, self-assessment, and tracking tangible improvements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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