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Crisis Communication Course
Become a master in communicating during tough times with our in-depth course designed for advertising pros. You'll learn how to know and work with the important people involved, handle tough questions from the media, and deal with public anger properly. We'll cover the basics of managing crises, making smart communication plans, and using media to get the best results. You'll also learn how to check if your efforts are working using success measures and feedback. Get the skills you need to handle any crisis with confidence and accuracy.
- Know your stakeholders: Identify and prioritize the key players when a crisis hits.
- Handle media questions: Respond well and professionally to media challenges.
- Create clear messages: Develop communication that's easy to understand and has an impact for different groups of people.
- Use social media well: Take advantage of platforms to communicate quickly during a crisis.
- Check your strategies: Measure how well your crisis response is working and make changes to improve it.

from 4 to 360h flexible workload
certificate recognized by the MEC
What will I learn?
Become a master in communicating during tough times with our in-depth course designed for advertising pros. You'll learn how to know and work with the important people involved, handle tough questions from the media, and deal with public anger properly. We'll cover the basics of managing crises, making smart communication plans, and using media to get the best results. You'll also learn how to check if your efforts are working using success measures and feedback. Get the skills you need to handle any crisis with confidence and accuracy.
Elevify advantages
Develop skills
- Know your stakeholders: Identify and prioritize the key players when a crisis hits.
- Handle media questions: Respond well and professionally to media challenges.
- Create clear messages: Develop communication that's easy to understand and has an impact for different groups of people.
- Use social media well: Take advantage of platforms to communicate quickly during a crisis.
- Check your strategies: Measure how well your crisis response is working and make changes to improve it.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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