Log in
Choose your language

Airport Service Quality Course

Airport Service Quality Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Airport Service Quality Course equips you with practical tools to chart the passenger journey, cut down queues, enhance cleanliness, and smooth check-in, security, and boarding. Discover how to craft ASQ indicators, develop dashboards, deploy sensors and surveys, rally stakeholders, and execute a targeted six-month improvement programme that elevates satisfaction, reliability, and punctuality throughout the terminal.

Elevify advantages

Develop skills

  • Design ASQ indicators: craft clear KPIs, targets, and airport benchmarks.
  • Map passenger journeys: identify pain points from curb to gate for quick fixes.
  • Redesign airport processes: optimise queues, staffing, and fast-track flows.
  • Deploy smart ASQ tech: utilise sensors, surveys, and analytics for real-time insights.
  • Lead ASQ change: engage stakeholders, track risks, and sustain improvements.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses come with a certificate?

Are the courses free?

What is the course duration?

What are the courses like?

How do the courses work?

What is the course time?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course