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Customer Service Training Course

Customer Service Training Course
from 4 to 360h flexible workload
certificate recognized by the MEC

What will I learn?

Tek yuh call centre career go a nex' level widi Customer Service Training Course, weh design fi mek yuh betta fi deal wid customer dem inna di right way. Dive een deep inna customer service basics, face up to di challenges weh usually come up inna call centre, an' master how customer expect fi get treat. Get involve inna training weh interactive, like role-playing an' get feedback, so yuh can sharpen yuh communication skills dem. Learn fi manage customer weh hard fi please, change bad experience dem inna good one, an' always a try improve how yuh train. Join now fi a training weh ago change yuh!

Elevify advantages

Develop skills

  • Master customer service basics fi deal wid customer dem good.
  • Develop empathy fi mek customer feel good an' loyal.
  • Use de-escalation tactics fi manage situation weh tuff.
  • Use feedback fi always a try improve di quality a di service.
  • Design training weh interesting an' can use inna real life.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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