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Customer Service Skills Course
Tek yuh call centre career to di next level wid wi Customer Service Skills Course. Dis course design fi mek yuh betta at fix problem, communicate betta, and sort out conflict properly. Learn how fi show empathy and understand how people feel so yuh can connect wid customer dem and mek dem trust yuh. Learn how fi deal wid feedback, measure how satisfied customer dem are, and always look fi ways fi improve. Learn fi manage yuh time well and stay professional even when tings tuff. Sign up now fi tun yuh customer service skills up a notch and give customer dem a top-notch experience.
- Master problem-solving: Create and put good solutions in place quick time.
- Enhance communication: Use words and body language good, good.
- Build customer trust: Build strong relationship wid customer dem by doing tings di right way.
- Manage conflicts: Sort out problem professionally and negotiate well.
- Optimize time: Balance task dem and put customer needs first, first.

from 4 to 360h flexible workload
certificate recognized by the MEC
What will I learn?
Tek yuh call centre career to di next level wid wi Customer Service Skills Course. Dis course design fi mek yuh betta at fix problem, communicate betta, and sort out conflict properly. Learn how fi show empathy and understand how people feel so yuh can connect wid customer dem and mek dem trust yuh. Learn how fi deal wid feedback, measure how satisfied customer dem are, and always look fi ways fi improve. Learn fi manage yuh time well and stay professional even when tings tuff. Sign up now fi tun yuh customer service skills up a notch and give customer dem a top-notch experience.
Elevify advantages
Develop skills
- Master problem-solving: Create and put good solutions in place quick time.
- Enhance communication: Use words and body language good, good.
- Build customer trust: Build strong relationship wid customer dem by doing tings di right way.
- Manage conflicts: Sort out problem professionally and negotiate well.
- Optimize time: Balance task dem and put customer needs first, first.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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