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Customer Satisfaction Specialist Course

Customer Satisfaction Specialist Course
from 4 to 360h flexible workload
certificate recognized by the MEC

What will I learn?

Tek yuh call centre career to di next level wid wi Customer Satisfaction Specialist Course. Master skills dem like good communication, listen wid keen ears, an' show empathy fi mek customer experience betta. Learn how fi deal wid tuff customer dem, end conversation dem smooth, an' write follow-up email dem weh lick. Develop strategies fi sort out problems, find out di root cause, an' mek sure customer dem happy. Get knowledge 'bout internet connection problem dem fi fix dem quick. Join now fi build strong customer relationship weh last long an' shine bright inna customer service.

Elevify advantages

Develop skills

  • Master how fi interact wid customer dem: End conversation dem wid style an' professionalism.
  • Handle difficult customer dem: Manage tricky situation dem wid ease an' empathy.
  • Mek yuh communication betta: Listen good an' talk clear an' straight.
  • Boost customer retention: Build lasting relationship dem through follow-up weh work.
  • Solve problem dem fast: Find out di root cause an' put solution dem in place weh mek sense.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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