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Customer Retention Technician Course
Boost up yuh call centre kariya wid wi Kustomer Retention Teknishian Kuos. Master di skill fi komyunikate gud-gud, inkluudin how fi pwezwed piipl ahn deal wid haad-haad kanvazieshan. Get di insite pan kustomer choon, how it afek biznes, ahn strateji fi fight it. Learn fi plan ahn put retention strateji dem inna plies, analize kustomer feedback, ahn manage projek efishently. Dis kuos equip yuh wid praktikal, high-kwaliti skill fi mek kustomer satisfakshan betta ahn push biznes go faawud.
- Master how fi talk nice an pwezwed piipl fi mek kustomer relashionship betta.
- Analize kustomer feedback fi fain out wa a gwaan ahn mek di servis betta.
- Kom op wid gud retention strateji fi stap kustomer fram lef.
- Plan ahn dweet projek wid care fi get di bess rizolt.
- Yuse resuos dem smart fi mek di retention wok betta.

from 4 to 360h flexible workload
certificate recognized by the MEC
What will I learn?
Boost up yuh call centre kariya wid wi Kustomer Retention Teknishian Kuos. Master di skill fi komyunikate gud-gud, inkluudin how fi pwezwed piipl ahn deal wid haad-haad kanvazieshan. Get di insite pan kustomer choon, how it afek biznes, ahn strateji fi fight it. Learn fi plan ahn put retention strateji dem inna plies, analize kustomer feedback, ahn manage projek efishently. Dis kuos equip yuh wid praktikal, high-kwaliti skill fi mek kustomer satisfakshan betta ahn push biznes go faawud.
Elevify advantages
Develop skills
- Master how fi talk nice an pwezwed piipl fi mek kustomer relashionship betta.
- Analize kustomer feedback fi fain out wa a gwaan ahn mek di servis betta.
- Kom op wid gud retention strateji fi stap kustomer fram lef.
- Plan ahn dweet projek wid care fi get di bess rizolt.
- Yuse resuos dem smart fi mek di retention wok betta.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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