Territorial Civil Service Integration Course
Master territorial civil service integration with practical tools for stakeholder mapping, one-stop service design, French local governance, legal basics, and action planning to improve public management, citizen reception, and intermunicipal coordination. Gain skills to boost efficiency in public service delivery across territories.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Territorial Civil Service Integration Course equips you with practical tools to grasp French territorial governance, set up and run a one-stop local service desk, and collaborate with key partners. Master diagnostics, stakeholder mapping, six-month project planning, KPI tracking, and confidently manage legal, ethical, data protection, HR, and change management challenges for efficient operations.
Elevify advantages
Develop skills
- Stakeholder mapping: quickly identify, analyze and engage key territorial actors.
- One-stop desk design: plan IT, HR and workflows for efficient citizen reception.
- Territorial governance: navigate French local, departmental and regional roles.
- Service diagnostics: map user journeys and standardize multi-service desk processes.
- Legal and ethical compliance: apply GDPR, procurement and accountability rules.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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