Crowd and Crisis Management Course
This course equips event professionals with essential skills to manage crowds and crises effectively, ensuring safety and compliance in large-scale outdoor events through practical planning, response, and review techniques.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Crowd and Crisis Management Course provides practical tools to plan, operate, and review large outdoor events safely and efficiently. Learn preventive safety measures, clear public communication, C4 structures, crowd dynamics, emergency playbooks, medical coordination, risk assessment, and after-action reviews to reduce incidents, protect attendees, and meet regulatory expectations with confidence.
Elevify advantages
Develop skills
- Crowd risk assessment: rapidly spot, rank, and mitigate festival hazards.
- Emergency playbooks: build clear, 15-minute response plans for crises.
- Crowd flow design: plan safe capacity, queues, and circulation for big events.
- C4 coordination: run command posts and multi-agency communication on-site.
- Post-event review: lead debriefs, KPIs, and corrective actions for safer events.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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