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Traveler Services and Customer Care Course

Traveler Services and Customer Care Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Traveller Services and Customer Care Course equips you with practical skills to manage disruptions, special requests, and urgent situations confidently. You will learn to research viable options, resolve airline and hotel issues, negotiate effective solutions, and document everything clearly. Develop strong communication abilities, utilise ready templates, and provide swift, dependable support to ensure smooth trips for all travellers.

Elevify advantages

Develop skills

  • Airline disruption handling: rebook quick, save costs, safeguard traveller rights.
  • Hotel issue resolution: sort overbooking, secure backups, rebuild guest trust.
  • Special request management: record needs, confirm with hotels, plan firm backups.
  • Incident triage skills: gauge urgency, assess risk, act on time-sensitive matters.
  • Pro customer communication: empathetic scripts, clear emails, ready templates.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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