Tourist Management Course
This course equips you with essential skills to optimize tour operations, leverage technology, establish SOPs, master guest feedback, and design effective city tours for enhanced service quality and guest satisfaction.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Tourist Management Course shows you how to run smooth, reliable city tours using clear standards, smart technology, and simple SOPs. Learn to improve punctuality, communication, meeting points, and complaint handling while tracking KPIs like on-time departures, satisfaction, and referrals. With practical tools, micro-trainings, and a step-by-step roadmap for next season, you can quickly upgrade service quality and boost guest reviews.
Elevify advantages
Develop skills
- Tour operations optimization: design smooth pre-, on-, and post-tour workflows.
- Tech-enabled tour management: use CRM, GPS, and automation for daily operations.
- Service quality SOPs: build checklists, handovers, and punctuality standards fast.
- Guest feedback mastery: create surveys, track KPIs, and act on complaints quickly.
- City tour service design: craft clear meeting points, scripts, and safety briefings.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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