Hotel Management Short Course
This short course equips hotel managers with essential skills to streamline operations, enhance guest satisfaction, and drive revenue through practical strategies in front office, housekeeping, team management, and upselling techniques.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Hotel Management Short Course provides practical tools to manage a smooth, guest-oriented property. Learn to optimize front office operations, accelerate check-in processes, and synchronize housekeeping for prompt room preparation. Establish robust daily team routines, address complaints assuredly, rectify service problems, and apply basic KPIs, upsells, and 90-day action plans to enhance satisfaction and revenue rapidly.
Elevify advantages
Develop skills
- Guest recovery mastery: resolve complaints fast with smart, low-pressure offers.
- Quick check-in systems: design 4–6 step workflows that cut lines and boost reviews.
- Revenue-focused upselling: pitch upgrades and add-ons clearly without guest pushback.
- Team coaching habits: run short trainings, standups, and feedback that lift service.
- Housekeeping coordination: align room status, maintenance, and early check-in flow.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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