Hotel Front Desk & Reservations Training Course
Master hotel front desk an' reservations skills: handle calls, check-ins, billin', overbookin', an' guest complaints wid confidence. Ideal fi travel an' tourism professionals aimin' fi flawless service an' career growth in hotel operations. Get yuh ready fi shine in di hospitality game.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Dis Hotel Front Desk an' Reservations Trainin' Course gi yuh practical skills fi manage calls, secure accurate bookings, an' use PMS tools wid confidence. Learn clear check-in an' check-out procedures, payment an' ID verification, overbookin' prevention, guest communication scripts, an' dispute resolution. Follow ready-to-use checklists, improve time management, an' stay calm under pressure while deliverin' professional, efficient service every shift.
Elevify advantages
Develop skills
- Professional reservations handlin': secure, document an' confirm bookings fast.
- Expert PMS operations: manage check-in, check-out, folios an' room inventory.
- Overbookin' control: prevent issues, relocate guests an' protect satisfaction.
- Billin' & disputes mastery: fix folios, process payments an' resolve complaints.
- Front desk workflow excellence: use checklists, prioritize tasks an' stay calm.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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