Hospitality Receptionist Training
Master front desk essentials, reservations, guest communication, and complaint handling in this Hospitality Receptionist Training. It builds confident, service-focused professionals ready fi 4-star city hotels an global travel an tourism careers, deliverin smooth stays an high-standard service every day.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Hospitality Receptionist Training builds confident front desk skills fi busy city hotels. Learn professional greetings, active listenin, an de-escalation fi stressed guests, plus clear phone an email communication. Practice accurate reservations, rate an inventory basics, PMS check-in workflows, complaint handlin, an post-stay documentation so yuh deliver smooth stays an consistent, high-standard service every day.
Elevify advantages
Develop skills
- Guest communication mastery: handle calls, emails, and in-person requests with ease.
- Fast, accurate reservations: manage rates, policies, and PMS bookings like a pro.
- Professional check-in flow: welcome guests, verify docs, and solve late arrival issues.
- Complaint recovery skills: de-escalate, document cases, and offer smart compensation.
- Guest profile optimization: log preferences and post-stay notes to boost repeat stays.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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