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Hospitality Receptionist Training

Hospitality Receptionist Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Hospitality Receptionist Training builds confident front desk skills fi busy city hotels. Learn professional greetings, active listenin, an de-escalation fi stressed guests, plus clear phone an email communication. Practice accurate reservations, rate an inventory basics, PMS check-in workflows, complaint handlin, an post-stay documentation so yuh deliver smooth stays an consistent, high-standard service every day.

Elevify advantages

Develop skills

  • Guest communication mastery: handle calls, emails, and in-person requests with ease.
  • Fast, accurate reservations: manage rates, policies, and PMS bookings like a pro.
  • Professional check-in flow: welcome guests, verify docs, and solve late arrival issues.
  • Complaint recovery skills: de-escalate, document cases, and offer smart compensation.
  • Guest profile optimization: log preferences and post-stay notes to boost repeat stays.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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