Hospitality and Management Course
This course equips hospitality professionals with essential management skills to elevate service quality, streamline operations, and drive profitability in hotel environments through practical strategies and data-driven insights.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Hospitality and Management Course provides practical tools to enhance guest satisfaction and optimize hotel operations. Learn to identify service issues through online reviews, create effective standard operating procedures, coordinate front office, housekeeping, and food and beverage teams, and craft seamless guest experiences. You will also gain expertise in leadership, communication, and data-informed quality assurance for reliable, profitable outcomes.
Elevify advantages
Develop skills
- Diagnose hotel service failures quickly using reviews and on-site observations.
- Develop practical SOPs and checklists to improve room readiness and cleanliness.
- Lead small hotel teams with clear briefings, feedback, and coaching through changes.
- Redesign guest journeys at check-in, rooms, and breakfast for smoother experiences.
- Track service KPIs with simple dashboards and reports for rapid improvements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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