Head Waiter / Dining Room Manager Course
Master being Head Waiter or Dining Room Manager. Pick up guest journey scripting, handling allergies and incidents, team coordination, plus performance metrics to ramp up service quality, table turnover, and guest happiness in any bar or restaurant spot. Get practical tools for operations analysis, seating optimisation, service streamlining from arrival to exit, peak-time management, and real-time comms. Build strong leadership with clear roles, metrics, and quick training for faster, safer, consistent guest vibes every shift.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Head Waiter / Dining Room Manager Course hands you practical tools to check operations, optimise seating, streamline service from arrival to farewell. Learn scripting guest journeys, handling allergies and incidents, coordinating peak times, real-time comms. Build leadership with clear roles, performance metrics, micro-training so your team delivers quicker, safer, more steady guest experiences every shift.
Elevify advantages
Develop skills
- Service diagnostics: check guest experience, fix hold-ups, speed up table turnover.
- Guest journey design: script greetings, upsells, and goodbyes to boost revenue.
- Allergy and incident control: handle risks, record problems, safeguard the spot.
- Team leadership: brief the crew, set zones, coordinate busy times perfectly.
- Performance coaching: monitor KPIs, do drills, lift service quality quick.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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